Frequently Asked Questions

Get all the answers you need right here.

Selling a Car?

How long does it take to sell my car on Beepi?

There’s a great team of highly caffeinated Beepiers working around the clock to find a buyer who loves your car as much as you do.

While private party sales can take a few months of hassle, Beepi is able to able to sell most cars within 30 days!

What happens at a Beepi inspection? Can you do it at my home? And do I need to be there?

Beepi’s 240-point inspection is a two-hour comprehensive assessment of your car.

We want to make the process as easy and hassle-free as possible, so we’ll come to you and inspect your car wherever it is. You can feel free to attend as much or as little of the inspection as you please.

Our trained inspectors examine the exterior and check under the hood. They take professional photos of your vehicle and take it out for a road test to make sure everything is in working order.

Who are the Beepi inspectors, anyway?

Just like we hand-pick all of our cars, we do the same for our amazing inspectors.

All Beepi inspectors are ASE-certified, have formal technical training from accredited institutions and years of experience in the field. They undergo extensive background checks, drug-tests and screening procedures before coming on board.

Once hired, they must complete our rigorous in-house training: junior inspectors are flown out to our headquarters for three months and paired up with a lead inspector for 100 hours before working on their own. Each inspector must be able to conduct the same comprehensive 240-point inspection in the same way, so you can rest assured that your car (and you, too) will be treated with care and respect.

What happens after my car passes?

Congratulations! We are honored to have your vehicle as part of the Beepi family.

After your car passes its inspection, we'll ask for you to confirm by email or phone that you'd like to sell your car online with Beepi. We’ll send you a firm offer, which will be good for three days, so please make sure to confirm during that time. As soon as we find a buyer, we will contact you to pick up your car and arrange the ownership transfer.

To find out if your car qualifies, visit www.beepi.com/sell and get a quote!

How do you price my car?

We pride ourselves on our data driven approach. This means that we analyze pricing from a variety of sources including Edmunds, real time market data, and our own model to determine the true market value of your car.

Why is there a difference between my pre-inspection and post-inspection offer?

When you log onto Beepi and share some details about your car we’ll offer you an instant price range of what you can expect to get from us. This range will vary based on the condition of your car, necessary repairs and other market factors.

Once your vehicle passes inspection, we will offer you a price within that range. In some special cases, your offer may be outside the original range. We'll share exactly why we are offering you that quote, including the results of the inspection and repairs we are planning to make. You can rest assured you’re getting a great price for your car!

Are there any hidden fees?

No. Beepi is completely free for sellers.

How do we cover our costs, you ask? Simple. Beepi takes a small markup on the transaction between sellers and buyers, which shows up as a difference between the price we offer to sellers and the price buyers pay. That’s it.

I have a loan or a lease. Can I still sell my car on Beepi?

Of course! We wouldn't be revolutionizing the car industry if we didn't accept leased and financed cars, now would we?

We'll happily help you sell a leased car or a car with a remaining loan. We'll even handle all the paperwork and deal directly with the bank. Click here to learn more about selling your leased car to Beepi.

Before we come get your car, our team will reach out to your lienholder, get your remaining payoff and inform you of what we find. At pickup, you even get to seal the envelope with the lienholder check in it to make sure everything is complete.

Selling a car without having to deal with a bank or dealership, does it get better than that?

What if I sell my car, but the buyer returns it? Do I still get to keep my money?

Yes. Once Beepi picks up your car and provides you with your payment, you’re 100% done.

We do offer a 10-day money-back guarantee to all our buyers, no questions asked. If a buyer decides to return your car for any reason, Beepi will take it back and store the car in one of our facilities. Your money is, of course, yours to keep.

Does Beepi have a referral program?

Yes! When you buy or sell a car with Beepi we’ll send you a unique referral code. You’ll earn a $200 Amazon gift card for every person you refer to Beepi who reserves a vehicle for potential purchase with us.

The program begins on 11/16 and does not apply to past reservations or purchases. No vehicle purchase is necessary, and only one referral code can be applied per reservation. Please allow 2+ weeks for processing referral code redemption. Referred people must be at least 18 years old and be people known by you.

All gift cards will be sent electronically to the primary email address you provided to us in your Beepi transaction. Void where prohibited by law.

Beepi reserves the right to withhold rewards where we believe customers are not acting in the best interest of this program. Use of bots is prohibited. Commercializing, selling or otherwise distributing referral codes in bad faith will result in dismissal from the program and any redeemed codes will not be honored. Beepi reserves the right to terminate this program at any time without notice.

Program expires 11/30/16 11:59 PM PST.

Buying a Car?

Are you a dealer?

Beepi is a totally new way to buy or sell a car. We don't have sprawling showroom floors or armies of salespeople, and that means we can offer better prices to our customers. It also means that you can shop at your own pace from the comfort of your couch without any pressure. Beepi is licensed with the DMV in every state in which we have operations so that we can complete your paperwork and register your car for you.

Do you help with financing?

Yes. Beepi secures great financing options for applicants through our partners, check out www.beepi.com/financing for more information. If you know the car you want, just go to www.beepi.com/buy, select your car and apply online, and we'll get back to you with your rates in 1-2 business days.

We know that dealing with some banks can be a serious speed bump, so we’ll be there to help every step of the way.

Can I trade in my old car?

Yes. Beepi absolutely accepts trade-ins. When you find a Beepi car that you love, just enter the information for your trade-in in the checkout window to get a quote. We’ll pick up your trade-in on the day of your delivery. It’s as easy as that.

Can I do a test drive? Can I come see the car?

We want to build a car-buying experience that’s better than the old one in every way, and that includes revolutionizing test drives. You’ll get to drive your Beepi car on the day of delivery to make sure you love it.

Plus, every Beepi car comes with a ten-day test drive -- our unbeatable ten-day/1,000 mile money-back guarantee. That gives you ten full days to try your car in your real life. See how it feels during your commute. Find out if the kids like it. Take it for a weekend trip. If you’re not head-over-heels in love, just send it back and get a full refund.

How do I know I’m getting a quality car?

At Beepi, quality is at the center of everything we do. All Beepi cars must pass our rigorous 240-point inspection. If you see a car for sale on Beepi, you can rest assured its title is clean. This means none of our cars are salvages or have underlying structural damage. Along with every car listing, we post an AutoCheck report and our inspection results to show you exactly what condition the car is in.

How do I know I’m getting a good price?

At Beepi, we take a transparent, data driven approach to pricing. Gone are the days of negotiating in the dark. Through our cutting-edge pricing analysis, which takes into account a variety of sources including Edmunds and real time market data, we are able to ensure that Beepi cars are valued at what they are worth -- not what a salesperson can squeeze out of you. By skipping the fancy showrooms and expensive salespeople, we are able to pass along more savings to our customers, enabling us to offer you amazing prices.

Is the price negotiable?

The Beepi price is haggle-free. We believe that negotiating prices is more likely to result in the buyer getting ripped off than in getting a great deal. Rather than fluffing up our prices so we can "discount" them when it's convenient, we offer a fantastic price for each and every Beepi car.

Does Beepi charge for delivery?

Beepi is a coast-to-coast operation. That means we connect buyers in Baltimore with sellers in Seattle, and everywhere in between.

To make sure we can safely shepherd your Beepi car to your driveway as quickly as possible, we add a small charge to your final price, which varies depending on the distance from the seller to the buyer. This will be clearly marked after you enter your delivery address during the checkout process.

How long does it take to get the car once I’ve paid?

You can expect to see your Beepi car sitting in your driveway nine to twelve business days after you’ve reserved or purchased it.

During that time, we’re getting your car primped and ready for you -- that means a final mechanical check and a thorough detailing. When your Beepi car comes rolling down the street on our Beepi truck, you'll be able to see it glinting in the sun before it even rounds the corner.

What if I’m not happy with the car? Can I return it?

Yes. All Beepi cars come with a ten-day/1,000 mile money-back guarantee. If you’re not completely satisfied, you can return the car for a full refund. No questions asked. We promise.

Does Beepi have a referral program?

Yes! When you buy or sell a car with Beepi we’ll send you a unique referral code. You’ll earn a $200 Amazon gift card for every person you refer to Beepi who reserves a vehicle for potential purchase with us.

The program begins on 11/16 and does not apply to past reservations or purchases. No vehicle purchase is necessary, and only one referral code can be applied per reservation. Please allow 2+ weeks for processing referral code redemption. Referred people must be at least 18 years old and be people known by you.

All gift cards will be sent electronically to the primary email address you provided to us in your Beepi transaction. Void where prohibited by law.

Beepi reserves the right to withhold rewards where we believe customers are not acting in the best interest of this program. Use of bots is prohibited. Commercializing, selling or otherwise distributing referral codes in bad faith will result in dismissal from the program and any redeemed codes will not be honored. Beepi reserves the right to terminate this program at any time without notice.

Program expires 11/30/16 11:59 PM PST.

We'd love to chat!

The Beepi support team is available anytime by email, live chat and phone.

Live Chat (888) 542-3374 hello@beepi.com
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